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Artificial Intelligence – Chat Bot Back to Basic part 3

We experimented a little with Machine learning, but now we get to the part where it really get’s interesting. Creating a chatbot.

In this example, I use a simple tool called Q&A maker and the Azure QnA maker resource. When you connect both services, you can integrate the bot on social media like Skype, messenger or as a Cortana service, or create a (mobile) app. Sign up at https://qnamaker.ai. and create a new knowledgebase.

I added some of my car data to the knowledge base and named it ‘license check’. Based on a license plate we send to the bot, it will respond with the matching car brand. we need to train the bot and publish it. as you can see in this example: Save and train your Q&A with the data, test the data and when you like the results you Publish it.

When you publish the Q&A it will open a new screen with the URL details, you will need the details to associate your Q&A data with the Azure bot:

Go to Azure Bot service in Azure portal and go to the Application Settings page, in the App Settings section, set the QnAKnowledgebaseId, QnAAuthKey, and QnAEndpointHostName values from the published page and save the keys to Azure.

Now try out the new bot in the Azure webchat.

This is still very basic information, but we can ‘learn’ our bot new skills, for instance to be more social. Since we are humans, we always greet someone when we meet. So, what if someone says hello? the bot will not recognize this as a license plate and will respond with an error, but we can learn the bot, that whenever someone says Hi, Hello or Hoi, The bot will respond back with a friendly Hello! as you can see in this clip. It even understands bad sentences and grammar:

This is just the very basics of a chatbot. You can also add LUIS (Language understanding intelligence service) to your bot. LUIS service is a language processor. You need to create a LUIS service in Azure portal: add new resource and browse for LUIS. Then sign up at https://www.luis.ai and create an intent to associate LUIS with your Q&A content. This makes your bot interesting to publish it under Cortana, You can just tell your computer what license plate you are looking for.

Read my previous post on creating the car data for Machine learning.